Terms of Service
Last updated: 2026-06-10
These Terms of Service govern your use of Tavo Programa. By creating an account or purchasing a product, you agree to these Terms. If you do not agree, please do not use the service.
Who we are
The Tavo Programa service is operated by MB VBNetwork (legal entity code 307791342), registered office Mokyklos g. 62 K9-31, LT-00303 Palanga. You can contact us by email at [email protected].
What we provide
Tavo Programa provides personalized training, supplement, and diet plans generated with the help of artificial intelligence based on information you provide. The plans are for personal, non-commercial use. Plans are delivered digitally: you view them in your account and can download them as PDF files; you need an internet connection and a modern web browser to use the service.
Your account
You are responsible for keeping your login credentials secure and for all activity that takes place under your account. You must be at least 18 years old to register and to enter into a binding purchase contract. Profile data you provide (age, height, weight, goals) must be accurate, since it directly shapes the plans we generate.
Placing an order and forming the contract
You order a plan by selecting a product, completing the intake form, and paying. A binding contract between you and us is formed when we confirm your order - you will receive an order confirmation by email after payment is captured. We then generate your plan and deliver it to your account. If we are unable to generate your plan, we will let you know and refund any amount paid.
Payment and pricing
All products are sold as one-time purchases in EUR. Payments are processed by our payment provider Paysera (Paysera LT, UAB). The prices shown are final; MB VBNetwork is not a VAT payer, so no VAT is added.
Right of withdrawal
As a consumer, you normally have the right to withdraw from a distance contract within 14 days. However, our plans are digital content that is generated and delivered immediately after payment. At checkout you expressly request immediate delivery and acknowledge that, once delivery has begun, you lose your 14-day right of withdrawal, in line with EU and Lithuanian consumer law. See "Refunds and quality" below for the remedies that still apply if your plan is defective.
Refunds and quality
Your plan must match its description and be fit for the goals you provided. If a plan cannot be generated, or if it does not conform - for example, it is demonstrably unsuitable for your stated goals - you are entitled to have it corrected, or to a price reduction or a refund, in line with your statutory rights for digital content under EU and Lithuanian law. To request this, contact us at [email protected]. Approved refunds are returned to your original payment method and typically appear within 3-5 business days. We also consider goodwill requests on a case-by-case basis.
No medical advice
The training, supplement, and diet plans generated by this service are for informational purposes only and do not constitute medical, nutritional, or professional health advice. Always consult a qualified physician or registered dietitian before starting any new exercise, supplementation, or diet regime, especially if you have existing health conditions, injuries, or are pregnant. Use the plans at your own risk.
Acceptable use
You may use the service for your personal fitness and health goals only. You may not resell, redistribute, or sub-license any plan generated for you, scrape the service, or attempt to reverse-engineer or attack our systems.
Intellectual property
We own the service, including its software, design, branding, and the prompts and templates used to generate plans. We grant you a personal, non-transferable right to use the plan generated for you for your own, non-commercial purposes. The information you provide remains yours; you grant us the right to use it only to generate and deliver your plan and to operate the service.
Limitation of liability
The service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, our total liability for any claim arising from your use of the service is limited to the amount you paid us for the product in question in the 12 months preceding the claim. Nothing in these Terms excludes or limits our liability where it cannot be excluded under applicable law - including liability for death or personal injury caused by our negligence, for fraud, or your mandatory statutory rights as a consumer (such as the conformity rights for digital content under EU and Lithuanian law).
Termination
We may suspend or terminate your access to the service if you breach these Terms, abuse the service, or engage in fraudulent activity. You may delete your account at any time from your profile settings.
Complaints and dispute resolution
If you have a complaint, please contact us first at [email protected] - we aim to resolve issues quickly and amicably. If you are a consumer in Lithuania and we cannot resolve the dispute, you may refer it out of court to the State Consumer Rights Protection Service (Valstybinė vartotojų teisių apsaugos tarnyba, Vilniaus g. 25, LT-01402 Vilnius, www.vvtat.lt). This does not affect your right to bring the matter directly before the courts.
Governing law
These Terms are governed by the laws of the Republic of Lithuania, and disputes are subject to the jurisdiction of the competent Lithuanian courts. If you are a consumer, you keep the protection of the mandatory consumer-law provisions of your country of residence and the right to bring proceedings before the courts of that country.
Changes to these terms
We reserve the right to change these Terms at any time. Changes take effect once posted on this page with an updated date, and we will notify you by email of material changes before they take effect. By continuing to use the service after a change, you accept the updated Terms.